Last Updated: April 5, 2026
Welcome to Trust Love. Please read these Terms of Use ("Terms") carefully before using the website at trustloveassist.com and related services (the "Platform") operated by Trust Love, Inc., a Delaware C-Corporation ("Trust Love," "we," "us," or "our").
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
Trust Love is a technology and education platform — not a law firm, not a lawyer referral service, and not a substitute for the advice of a licensed attorney. The Platform provides educational and informational tools designed to help families understand general considerations related to estate planning. Nothing on the Platform constitutes legal advice, and no attorney-client relationship is created by your use of the Platform.
The Estate Snapshot and all related outputs generated through the Platform are educational and informational only. They are based on self-reported data and general estate planning concepts. They do not constitute a legal assessment, legal opinion, or recommendation of any specific legal action or document.
When you choose to connect with an attorney through the Platform, the attorney-client relationship exists exclusively between you and that attorney — not between you and Trust Love. Trust Love does not control, supervise, or take responsibility for any legal advice, documents, or services provided by attorneys.
Sage is Trust Love's guided intake tool. Sage walks you through a structured conversation to help you understand your family's estate planning situation and generate your Estate Snapshot.
Sage provides general educational information based on your self-reported answers. Sage does not provide legal advice, does not make legal recommendations, and does not create attorney-client relationships. All legal judgments, document selections, and professional advice are made exclusively by licensed attorneys.
You must be at least 18 years old to use the Platform. By using the Platform, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.
When you use the Platform, you may provide personal information including your name, email, phone number, family structure, and financial information. You represent that all information you provide is accurate and current to the best of your knowledge.
You are responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized access to or use of your account.
For details about how we collect, use, and protect your information, please see our Privacy Policy.
Your intake data and Estate Snapshot are shared with a licensed estate planning attorney only when you take an affirmative action to connect with one. Nothing you share with Sage goes to an attorney without your permission.
Once you choose to connect with an attorney, your intake data — including family structure, asset information, and Estate Snapshot — will be shared with that attorney to facilitate your consultation. At that point, your relationship with the attorney is governed by the attorney's own engagement terms and professional obligations, not by Trust Love.
The Sage intake conversation and Estate Snapshot are free for families. No credit card is required.
Certain services offered through the Platform — including attorney consultations, the Emergency Binder, and attorney subscription plans — may require payment. All fees will be clearly disclosed before you are asked to pay. Payments are processed through Stripe, a PCI-compliant payment processor. Trust Love does not store credit card numbers.
All content on the Platform — including text, graphics, logos, the Trust Love and Sage names, software, and design — is the property of Trust Love, Inc. and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any Platform content without our prior written consent.
You agree not to:
By providing your phone number and/or email address, you consent to receive transactional communications from Trust Love, including Estate Snapshot delivery, appointment reminders, and service-related follow-ups.
You may also opt in to receive educational and promotional communications. You may opt out of promotional communications at any time by replying STOP to any SMS message or clicking the unsubscribe link in any email. Opting out of promotional communications will not affect transactional messages related to services you have requested.
Message and data rates may apply. Message frequency varies. Reply HELP for assistance.
THE PLATFORM AND ALL CONTENT, TOOLS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TRUST LOVE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Trust Love does not warrant that the Estate Snapshot or any information provided through the Platform is complete, accurate, or suitable for any particular legal situation. The Estate Snapshot is based on self-reported data and general educational information — not a legal analysis of your specific circumstances.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUST LOVE, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM RELIANCE ON INFORMATION PROVIDED THROUGH THE PLATFORM.
TRUST LOVE'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID TO TRUST LOVE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
You agree to indemnify and hold harmless Trust Love, Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Platform, your violation of these Terms, or your violation of any third-party rights.
Any dispute arising from these Terms or your use of the Platform shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions.
Before initiating any formal proceedings, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.
Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted in the Washington, DC metropolitan area. You agree that any arbitration will be conducted on an individual basis and not as a class action.
We may suspend or terminate your access to the Platform at any time, for any reason, without prior notice. Upon termination, your right to use the Platform ceases immediately. Sections 1, 7, 10, 11, 12, and 13 shall survive termination.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Trust Love regarding your use of the Platform.
If you have questions about these Terms, contact us at:
Trust Love, Inc.
Washington, DC Metro Area
Email: [email protected]
Phone: (202) 646-4766